Serve customers better. Improve employee experience. Deliver efficiencies. Make smarter decisions, faster. At Fifty One Degrees, our artificial intelligence consulting will unlock a competitive advantage for your business.
Three-quarters of senior business leaders believe artificial intelligence will enhance their capabilities and productivity, yet almost two-thirds don’t have a comprehensive AI strategy for their business. Fifty One Degrees will support your business as your generative AI consultants, from strategy to implementation, to training and frameworks.
We will immerse ourselves in your business, understanding your mission and objectives, analysing your technology and data architecture, as well as any limitations you face. As your AI consultants, Fifty One Degrees will create an AI Strategy and roadmap designed to drive your business forward. We will enable you to serve more and serve smarter.
Fifty One Degrees designs, implements and launches artificial intelligence solutions and projects for businesses like yours. We support businesses with custom implementations of AI, AI-powered underwriting and QA, and conversational AI. We also support businesses from a range of sectors, including AI in finance and AI in retail.
Increase automation within your customer acquisition funnel. Improve employee experience. Automate mundane tasks. Reply to brokers and customers instantly. We’re here to help your team perform at its best.
Effective change requires you to have a clear vision of the benefits you are trying to achieve and the risks you are willing to take. We will deliver a set of KPIs that enhance focus on what’s important. We believe you shouldn’t be driven by technology but instead, be enabled by it. Your AI Policy needs to consider people strategy, ensuring alignment and busting myths, risk assessments and mitigation strategies.
AI capabilities are transforming almost every business function in every sector. Here are some of the most impactful services Fifty One Degrees can support you with as your AI consultants.
Generative AI ‘assistants’, trained to any specialism within your business, provide instant support to your team members enabling them to produce more and increase the quality of their work. Compliance, risk, operations, engineering, analytics; every function in your organisation will become significantly more efficient and effective.
AI-powered tools and features will enable your business to automate more, therefore reducing customer drop-off. A recent Gartner study showed that 64% of AI initiatives are focused on improving customer experience or driving revenue growth.
Automating routine inbound and outbound phone calls and interactions with Conversational AI can reduce operational costs, increase productivity, and free up teams for more complex tasks. Conversational AI is reshaping how companies interact with their customers, making every interaction efficient, effective, and responsive.
Artificial intelligence has the power to ingest all of the documentation required to answer most customer enquiries but to also merge your live proprietary data sources simultaneously, making it far more than just a ChatBot.
AI is driving growth and efficiencies in Financial Services and Insurance.
Online retailers are improving customer experience and reducing operational overhead with AI tools.
Generative AI (GenAI), and specifically Large Language Models (LLMs) like OpenAI’s ChatGPT and Google’s Gemini are the AI models being used to power many of the recent advancements. These tools can ingest and respond to vast volumes of human-like language, making them perfect for serving customers and employees better.
Advances in conversational AI are enabling businesses to automate inbound and outbound customer calls, to improve customer experience and increase productivity simultaneously. Use cases range from triage systems to fulfilling steps in processes, to reminding customers to complete the next stage in a customer journey.
AI and machine learning are not new technologies, but they are new to most businesses. Until now AI and machine learning models have predominantly been used by a small number of technology and financial services companies, but we will support clients across all sectors to capitalise on the growth and efficiencies these technologies can enable.
At Fifty One Degrees we build, launch and maintain custom generative AI solutions for businesses. We identify appropriate, high-impact use cases, then scope, build and launch your GenAI solution. Solutions are designed with enterprise-ready features, such as reliability and accuracy monitoring, and Quality Assurance (QA).
We use the term AI Wrapper to describe an off-the-shelf tool that is solving a specific use case with an AI, but they are relying on an LLM to power their tool, as opposed to building an LLM of their own.
Many of the large enterprise software providers, such as CRM tools, customer communications platforms and employee platforms are creating AI-enabled features, to make using their software more effective and more efficient.
