Serve customers better. Improve employee experience. Deliver efficiencies. Make smarter decisions, faster. At Fifty One Degrees, our artificial intelligence consulting will unlock a competitive advantage for your business.
The rise of AI presents unprecedented opportunities for businesses to streamline operations, improve customer experiences, and empower employees. Yet, many organisations lack the expertise to fully leverage these technologies. At Fifty One Degrees, we specialise in implementing AI Agents and Conversational AI, helping businesses automate repetitive tasks, drive efficiencies, and deliver exceptional experiences.
Our end-to-end consultancy spans strategy, implementation, and governance, ensuring you achieve sustainable success with AI.
At Fifty One Degrees we design and deploy AI Agents and Conversational AI systems that redefine customer experience and efficiency. From automating mundane tasks to enhancing customer engagement, our solutions deliver tangible benefits across your organisation.
AI Agents – Free your teams from repetitive tasks, enabling them to focus on high-value work. Our AI agents can streamline workflows, improve response times, and drive operational efficiency.
Conversational AI – Deliver seamless interactions through conversational voice AI and chat solutions. Engage with customers in real-time, whether through automated replies to brokers or personalised support in your customer acquisition funnel.
Our experience spans industries like finance, retail, and energy, ensuring your AI solutions are tailored to your unique needs. With Fifty One Degrees, you can elevate productivity, delight customers, and unlock growth through automation.
A successful AI journey starts with a clear AI strategy. At Fifty One Degrees, we embed ourselves in your business to understand your goals, challenges, and the opportunities AI can unlock. By analysing your technology stack, data infrastructure, and operational needs, we develop a tailored AI roadmap to guide your transformation.
Whether it is deploying conversational AI to revolutionise customer interactions or implementing AI agents to handle high-volume tasks, our strategy is designed to align with your business objectives and deliver measurable results. We enable you to serve more, serve smarter, and innovate faster.
Adopting AI at scale requires a clear vision of its benefits and a structured approach to mitigate risks. At Fifty One Degrees, we prioritise ethical, transparent, and responsible AI deployment. We work with you to develop governance frameworks that keep your organisation aligned, informed, and compliant.
Our governance services include:
Defining AI policies that align with your people strategy, dispel myths, and foster trust.
Defining KPIs to measure AI’s impact on business outcomes.
Conducting risk assessments and designing mitigation strategies to ensure seamless integration.
We believe AI should empower your organisation, not complicate it. By focusing on governance, we help you adopt AI sustainably while delivering long-term value.
AI capabilities are transforming almost every business function in every sector. Here are some of the most impactful services Fifty One Degrees can support you with as your AI consultants.
Generative AI ‘assistants’, trained to any specialism within your business, provide instant support to your team members enabling them to produce more and increase the quality of their work. Compliance, risk, operations, engineering, analytics; every function in your organisation will become significantly more efficient and effective.
AI-powered tools and features will enable your business to automate more, therefore reducing customer drop-off. A recent Gartner study showed that 64% of AI initiatives are focused on improving customer experience or driving revenue growth.
Automating routine inbound and outbound phone calls and interactions with Conversational AI can reduce operational costs, increase productivity, and free up teams for more complex tasks. Conversational AI is reshaping how companies interact with their customers, making every interaction efficient, effective, and responsive.
Artificial intelligence has the power to ingest all of the documentation required to answer most customer enquiries but to also merge your live proprietary data sources simultaneously, making it far more than just a ChatBot.
AI is driving growth and efficiencies in Financial Services and Insurance.
Online retailers are improving customer experience and reducing operational overhead with AI tools.
Generative AI (GenAI), and specifically Large Language Models (LLMs) like OpenAI’s ChatGPT and Google’s Gemini are the AI models being used to power many of the recent advancements. These tools can ingest and respond to vast volumes of human-like language, making them perfect for serving customers and employees better.
Advances in conversational AI are enabling businesses to automate inbound and outbound customer calls, to improve customer experience and increase productivity simultaneously. Use cases range from triage systems to fulfilling steps in processes, to reminding customers to complete the next stage in a customer journey.
AI and machine learning are not new technologies, but they are new to most businesses. Until now AI and machine learning models have predominantly been used by a small number of technology and financial services companies, but we will support clients across all sectors to capitalise on the growth and efficiencies these technologies can enable.
At Fifty One Degrees we build, launch and maintain custom generative AI solutions for businesses. We identify appropriate, high-impact use cases, then scope, build and launch your GenAI solution. Solutions are designed with enterprise-ready features, such as reliability and accuracy monitoring, and Quality Assurance (QA).
We use the term AI Wrapper to describe an off-the-shelf tool that is solving a specific use case with an AI, but they are relying on an LLM to power their tool, as opposed to building an LLM of their own.
Many of the large enterprise software providers, such as CRM tools, customer communications platforms and employee platforms are creating AI-enabled features, to make using their software more effective and more efficient.
Take three simple steps to start deploying AI in your business.
① Book an exploratory meeting
② Agree a proposal
③ Design & build your AI implementation
